Q. How early do I need to reserve the equipment for my event?
A. Many dates are popular such as Easter, Memorial Day, Labor Day, & Halloween. When you have a definite date and location, it is recommended that you reserve the party equipment you want. We do not always have duplicate items.

Q. Does Pinnacle Amusements South have a rain or foul weather policy?
A. Yes, while we live and work in St. Petersburg, Florida, and understand the changing weather conditions, it is your responsibility to notify us prior to leaving our facility of weather conditions at your location. We will reschedule at a mutually convenient date if notified prior to departure and weather is a problem. Once our trucks are en route to the event, full payment is due rain or shine. We will not set up equipment when the wind is blowing at 20 mph or greater.

Q. What are your electrical requirements?
A. All of our inflates and the games that are electric require 110  volts service. However, it needs to be dedicated service to the equipment so that your event does not experience tripped breakers. Power requirements are specified on each piece of equipment listed on our web site. If there is a question of enough power, we do have generators available for rent for the event.

Q. Are you licensed and insured?
A. We are protected with a $1,000,000 General Liability policy. We are pleased to offer additional insured certificates. Fee-based certificates are available for purchase to help protect events.

Q. Do you require a deposit?
A. Yes, we require a deposit to secure a reservation. In the event of cancellation, the deposit will be applied to a future date within the next 6 months at a mutually convenient date. A credit card can be used to hold the reservation if made at the last moment.

Q. How can I pay?
A. We accept either cash or check for both the deposit and the balance.

Q. When do I pay?
A. A deposit is required when the reservation is booked. The balance of the contract amount is due when the equipment arrives.

Q. I do not know how to operate the equipment. What do I do?
A. Instructions and guidelines are provided for every piece of equipment. If you desire, we can provide attendants (at a cost) to operate our equipment for your event.

Q. Can I have my event in a city or county park?
A. Yes. It is your responsibility to secure any permits for equipment to be set up in a public location. We can supply the necessary insurance certificate (at an additional cost) to both you and the governmental agency that would require it. Please give us a 7-day notice to complete the paperwork.

Q. How far from an electrical outlet or water supply, can you set up the equipment?
A. 100’ maximum from an electrical outlet and 100’ from a water supply.

Q. If I have any problems with the equipment, what should I do?
A. Call either the office number 727/866-7887 or Brent Fisher’s cell number 727/504-5180

Q. When will you be at my party location?
A. We try to arrive an hour before your scheduled start time. This is to ensure that everything is setup and ready when your quests arrive. More time is required when more equipment is rented.

Q. Can I save money by picking up the equipment at your location?
A. No. We deliver your rented equipment, set it up safely, and come back at the end of your rental period to break it down at no additional charge anywhere in Pinellas County. Please call for delivery & setup pricing for the other counties. We require an adult 18 years or older be available during setup. Setup usually takes between 15-30 minutes depending on the equipment rented. Carnival games and tents take longer and are scheduled accordingly.

Q. What types of surfaces do you set up on?
A. Grass, concrete, blacktop, carpet or hardwood floors. No dirt, rock, gravel, or sand setups.

Q. What do I need to do before you arrive?
A. A clear walkway needs to be available to move a 4’x3’ bundle into place. All animals must be tied or caged before and during the event. Please turn off automatic sprinklers the night before the event and pick up all animal feces.

Q. Safety
A. Pinnacle Amusements South is very proud of our “no accidents” record. Our trained professionals will cover the safety rules and equipment guidelines personally with you and make sure the equipment is in good working order before your event starts. All equipment is cleaned, sanitized, and repaired as needed before its next use to ensure a safe and enjoyable experience for you and your guest.

Fully Licensed and Insured

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